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Shipping Policy

Last updated: June 20, 2026

Free International Shipping

We offer free standard shipping on every order, worldwide. No minimum purchase required.

Processing Time

Orders are typically processed and shipped within 1–2 business days of purchase. You'll receive a confirmation email with tracking information once your order ships.

Estimated Delivery Times

RegionEstimated Delivery
United States5–8 business days
Canada7–12 business days
United Kingdom & Europe8–14 business days
Australia & New Zealand10–16 business days
Rest of World10–20 business days

Delivery times are estimates and not guaranteed, as they can be affected by carrier delays, customs processing, weather, or other factors outside our control.

Customs, Duties & Import Taxes

For orders shipped outside the United States, your shipment may be subject to import duties, taxes, or customs fees imposed by your local government. These charges are determined by your country's customs authority and are the responsibility of the customer — they are not included in your order total or our shipping cost. We recommend checking with your local customs office if you're unsure what to expect before placing an order.

Order Tracking

Once your order ships, you'll receive a tracking number via email so you can follow your package's progress from our warehouse to your door.

Shipping Address Accuracy

Please double-check your shipping address, postal code, and country at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at hello.breezeboss@outlook.com before your order ships.

Lost or Stolen Packages

If your tracking shows your package as delivered but you haven't received it, please check with neighbors, your building's front desk, and your local carrier first. If you still can't locate it, contact us at hello.breezeboss@outlook.com and we'll help resolve the issue.

Customs Delays & Restricted Items

In rare cases, international shipments may be delayed or held by customs for inspection. BreezeBoss™ Aura is a small electronic device with essential oil bottles; some countries have specific regulations around liquids or electronics in international mail. If your order is delayed or returned due to a customs restriction in your country, contact us and we'll work with you on a resolution.

Contact Us

Questions about shipping? Reach out to us at hello.breezeboss@outlook.com.